Last updated: 08/12/2024
Privacy Policy
This Privacy Policy describes how Meat Express (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from meatexpress.mv (the “Site”). It also covers other communications you have with us regarding the Site (collectively, the “Services”). By using the Services, you agree to this Privacy Policy. If you do not agree, please refrain from using the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.
Information We Collect
1. Information You Provide to Us
We collect personal information that you provide directly through the Services, including:
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Contact Details: Name, address, phone number, and email.
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Order Information: Billing and shipping details, payment confirmation, and transaction history.
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Account Information: Username, password, and security credentials.
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Customer Support: Communications with us, including emails and messages sent via the Site.
Providing this information is necessary for using certain features, such as placing orders.
2. Information Collected Automatically
When you visit the Site, we automatically collect data using cookies and tracking technologies:
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Usage Data: Site navigation patterns, accessed pages, and interaction logs.
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Device Information: Browser type, operating system, and device settings.
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Network Information: IP address, geolocation data, and connection details.
3. Information from Third Parties
We may receive personal data from:
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Payment Processors: Transaction and fraud prevention details.
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Advertising Partners: Engagement data related to marketing efforts.
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Service Providers: Analytics and support data from third-party tools.
How We Use Your Information
We use your information to:
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Process Orders & Payments: Fulfill transactions and deliver products.
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Improve Services: Enhance customer support, website functionality, and user experience.
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Marketing & Advertising: Send promotions, personalized ads, and updates.
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Security & Fraud Prevention: Detect, investigate, and prevent unauthorized activities.
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Legal Compliance: Enforce policies and respond to legal obligations.
Cookies & Tracking Technologies
We use cookies to:
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Improve website performance and functionality.
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Personalize user experiences.
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Analyze site traffic and user behavior.
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Deliver relevant advertisements.
You can manage cookie preferences via your browser settings. Disabling cookies may affect functionality.
Sharing of Information
We may share personal information with:
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Service Providers: Payment processors, shipping partners, and analytics tools.
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Marketing Partners: Advertisers for targeted campaigns.
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Legal Authorities: As required to comply with legal requests and prevent fraud.
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Corporate Affiliates: Within our business group for operational purposes.
Children’s Privacy
Our Services are not intended for individuals under 13. If we discover we have collected data from a child, we will take steps to delete it.
Data Security & Retention
We implement security measures to protect your personal information, but no system is completely secure. We retain your data for as long as necessary for legal and business purposes.
Your Rights & Choices
Depending on your location, you may have the right to:
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Access & Portability: Request a copy of your data.
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Correction: Update or correct inaccuracies.
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Deletion: Request data removal (subject to legal requirements).
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Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact hello@meatexpress.mv.
International Data Transfers
Your data may be stored and processed outside your country. We implement safeguards to ensure compliance with data protection laws.
Contact Us
For questions or concerns regarding this Privacy Policy, please email hello@meatexpress.mv.